Terms of Use

The present Terms of Use, regulate the conditions of purchase of the different products offered in our website: setsuko-monogatari.com, property of Aldo Marco Marín, with ID Number 46713066C, and located in Granado St., number 4, 30613 Villanueva del Río Segura (Murcia).

The users who make purchases in setsuko-monogatari.com fully accept the present Terms of Use and will be bound by these, just as if they were written at the moment of contracting/purchase.

It shall be an indispensable requirement the reading and acceptance of the Terms of Use, prior to the purchase of any product through setsuko-monogatari.com.

SETSUKO MONOGATARI reserves the right to modify the Terms of Use at any time and without previous notice. The Terms of Use will always be accessible on the website, so that the user can consult them or print them at any time.

The prices and Conditions of Purchase are for information purposes only and may be modified according to market fluctuations. Nevertheless, the realization of the order by means of the completion of the purchase form, implies the conformity with the offered price and with the general conditions of sale in force at that specific moment. Once the order has been formalized, the purchase will be understood to be perfected by right, with all the legal guarantees that protect the purchasing consumer and, from that moment, the prices and conditions will have contractual character and cannot be modified without the express agreement of both contracting parties. English will be the language used to formalize the contract.

SETSUKO MONOGATARI reserves the right to deny and/or suspend the access to the services rendered in setsuko-monogatari.com for reasons of breach of the contractual good faith, breach of the applicable legislation, of the present General Conditions of Purchase and/or in cases of fraud detected by this company and/or any of its suppliers.


The prices of the products displayed on our website include the Value Added Tax (VAT) that, in this case, may be applicable. The sales area includes the Spanish territory, the European Union territory, and the rest of the world.

Method of payment

When placing the order, the customer may freely choose to pay for the purchases she/he makes using the methods stipulated by the website.

Obligations of the seller

Once the customer sends the request containing his order, he will receive an e-mail confirming receipt of the order and then confirming the shipment of the order.


As it is a handmade product, the delivery time will be within 2 weeks after the order is placed.

The customer will have 72 hours to check the integrity of all the components of the order and to verify that everything is included in the products included. After these 72 hours the shipment will be considered as accepted and no claims will be accepted for any damage or failure with the shipment.

An order will be considered delivered when the delivery receipt is signed by the customer. It is in the next 72 hours when the customer must verify the products upon receipt of the same and expose all the objections that may exist.

In case of receiving a product damaged by the transport it is advisable to contact us within the first 24 hours to be able to claim the incidence to the transport company. In the same way, it is convenient to leave a record to the transport company, indicating it in the delivery note that is signed when the order is received. Once the claim has been made, SETSUKO MONOGATARI takes charge of the collection of the defective product and once received, it proceeds to send a product in perfect condition at no cost to the customer.

  • The shipping rate to Spain (peninsular) is 5,50€ VAT included.
  • The shipping rate to Spain (not peninsular) is 11€ VAT included.
  • The shipping rate to the European Union is 11€ VAT included.
  • The shipping rate to the Rest of the World is 15€ VAT included.


For this purpose, SETSUKO MONOGATARI informs that the Consolidated Text of the General Law for the Defense of Consumers and Users (TRLGDCU) provides several options to exercise the right of withdrawal. Among them is the possibility of doing so by filling out a form electronically. In order to shorten the time and you can make the return in a comfortable way and without delay, from SETSUKO MONOGATARI we advise you to make use of this option and fill out the withdrawal form.

In accordance with current legislation, you can proceed to cancel the contract concluded, without the need to justify such a decision and without penalty of any kind, within 14 calendar days of receipt of the goods by the customer.

The consumer shall only be liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish their nature, characteristics or functioning.

Once we receive the product(s), we will refund you according to the method of payment you have used. You will only be liable for any diminished value of the goods resulting from the handling of those other than what is necessary to establish their nature, characteristics or functioning.


All merchandise must be returned in its original packaging and conditions, in perfect condition and protected, avoiding stickers, seals or adhesive tapes directly on the surface or packaging of the item. Otherwise SETSUKO MONOGATARI reserves the right to refuse the return.

Once the withdrawal form is completed and sent, you will receive the instructions to send it to our facilities in your email. You must send the goods without any delay, within a maximum period of 14 calendar days from the date you communicate us your wish to exercise your right of withdrawal.

You will be responsible for the transport costs incurred in returning the goods. You are free to choose the agency that best suits your needs or offers the most competitive rates.

Once the goods have been received and checked that they are in perfect condition, the refund will be processed. We will refund the payment received, including the cost of delivery with the exception of the additional costs resulting from your choice of a delivery method other than the least expensive ordinary delivery method that we offer.

Return of products with gift or promotion: The complete return (complete pack or item + gift) will be mandatory in order to proceed with the refund. In the case of products that include discount codes, it will be a requirement not to have used them to proceed to the full refund. In case they have been used, the amount of the discount code will be deducted from the total amount to be refunded.

The cost of returns due to customer confusion shall be borne by the buyer.

No returns will be accepted after the period of 14 calendar days from receipt of the goods by the customer.